Managed Service and Outsourcing service both involve delegating activities to a third-party, outside of your own business organization. Both terms are often misunderstood & misused due to characteristics they have in common. There are also significant differences. Explore them in the following article.
As your outsourcing partner in Bulgaria we provide managed service solutions in KPO, BPO, dedicated and shared delivery models. Managed service bring the end-to-end ownership over the scope of work you outsourced from your business to us. As your provider we are responsible to deliver expected outcome on the predefined quality criteria and mutually agreed results. You monitor the outsourced job via established governance and reporting provided by our customer SPOC.
Need a managed service partner in Bulgaria? don’t hesitate to contact us.
Managed Service and Outsourcing service both involve delegating activities to third-party outside of your own business organization. Both are often misused due to their similarities. There are some significant differences that are to be explored in today’s material.
